New management has made a great difference in this store! Staff seem happier to be at work and the vibe in the store is awesome! Juanette at the Estée Lauder counter is the best! Go see her!!!
Shame on Belks for allowing this to happen.
Whoever is Managing this store in Albany, Georgia should be fired. I was there on Tuesday afternoon and when I tried to find someone to take my money for my purchases I found no more than 5 clerks in a store with probably more than 10,000 feet of space. I finally ended u p in the jewelry department to pay for some bras and a couple of shirts. Two of the clerks in the store were found in the bedding department and both were in a dispute that went on and on and on with 2 customers over returns.
Love this store. Great sales and the selection is great. The app for this store has coupons and will keep you up on the sales and special events.
Apparently this store Manager is short sighted enough to believe that she/he is saving money for Belks by not having clerks available in each department. Common sense would tell anyone that what is happening at this store is about running customers away to places where they can find help and pay for purchases.
Pre Sold a item during pre charity sell , was told they coud mail items to me the monday after the sale, I called Friday because I had no received the items... they were still sitting there ... they had forgot about my order... when I called didn't even want to apologize, they did offer to mail , I just told them to refund my card I would shop with another belks ..
I went to the table linens section to find that all the table linens were thrown willy nilly on 2 shelves like they were about to be discarded. It was impossible to look at what was on those shelves because they were so cluttered.
Other customers were wandering around just like me looking for help.
Not a bad place to shop. You. Can find some great prices on items.
Belk is a US Department Store based in Albany, Georgia. Belk is located at 2601 Dawson Rd, Albany, GA 31707, USA.
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