Rude. Did not welcome me at all. Maybe it's a place only for white women. They didn't even say hello.
They are probably one of the most sanitary places in Albany to get your nails done. However, they do not accommodate customers at all; they only do things one way, and that's THEIR way. No thinking outside the box to fix issues customers bring to their attention. You also never know what you're going to get...on a really good day, you may get a picture perfect manicure, but get a really crappy one next time and have them resent having to fix it. They take the attitude that their are always other customers to be had if you decide to leave. They are also extra rude and intolerant of 20-somethings, treating them like children and saying ugly things if you try to challenge you. They will even lie to your face about certain subjects if you bring them up; even while they're looking straight at a problem they always come back with an untrue excuse, or simply lie in the presence of the evidence in their face. They obviously do not understand what business is about: keeping the customer happy. Berating them and telling them that they are just "too complicated" because of a simple request for them to do something they don't normally do is not the way to keep customers. Period.
I didn't get a chance to like it. As soon as I walked on the door they asked what I needed. I told them a fill in. They lady said "don't pick a color, wait." I sat and waited for five minutes then she told me to come back at 4pm when it was already 1:16pm. So I was like really you want me to come back at 4? She said yes, so as for me they will never see me or get my money. I always go where I can be serviced when I walk In the door.
Natural Nail Spa is a US Hair Care Studio based in Albany, Georgia. Natural Nail Spa is located at 2520 Dawson Rd, Albany, GA 31707, USA.
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