Perfect location. Great part of town. Close to restaurants and stores. Beautiful lobby. Indoor pool and hot tub was great. Friendly staff.
Room was not clean and had a musty/moldy smell. Bathroom had hair on dead bugs on the floor. Front desk staff was friendly enough, but not helpful. Stayed 5 nights and housekeeping never even considered emptying the 2 overflowing trash cans we left by the door for them to see. Reserved a double queen one bedroom suite and got a tiny room with two queen beds with only $5 off of the entire bill. Room was already overpriced. Terrible disappointment. The only bonus was the popcorn served Monday through Wednesday evening, and occasionally fresh baked cookies.
Absolutely disappointed with this hotel. First, the air in the hotel isn't working so the staff put a portable ac unit in our room without calling and informing us of this, we had to walk into our suite to find out ourselves. When this was brought to the front desk attendant attention, we were informed that Maintenance just put the portable unit into the room before we arrived at 5pm. It's now 10:15pm and our room is still extremely hot. Second, the wifi doesn't work at all. Third, there are only two towels and one wash rag in our suite (333) and my brothers room (140). All of our towels have holes in them! This has to be the worst experience at a hotel we have ever experienced. To top it off, we are down here to bury my grandmother who passed away Friday. This isn't something that we wanted to deal with on top of all the stress my family has now. I wouldn't recommend this hotel to anyone!!!!!!!!!
The most disgusting Country Inn & Suites I have ever stayed at. Tried multiple rooms throughout the building. Had no choice but to stay because of everywhere else being booked. The carpet was stained everywhere, the couche and chair in the room were also stained. The desk had a spill that was never cleaned. DO NOT STAY HERE!!!!
I will say the young man at the front desk was very helpful with trying to make us comfortable and even found some extra fans around the hotel to put into our room. Thank you!
This is a great place to stay. Comfy. Nice pool and hot tub, good breakfast. Only criticism is that the staff does not pay attention to detail. Will refill coffee but not sugar or cream. Does not check public bathrooms for soap and towels. Things like that. Could be outstanding but is just average.
Country Inn Suites By Carlson Albany Ga is a US Lodging based in Albany, Georgia. Country Inn Suites By Carlson Albany Ga is located at 2809 Nottingham Way, Albany, GA 31707, USA.
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