Do not take your watch there. Went to Allen's to have my Jaeger LeCoultre watch repaired. The auto winder was tapping a bridge due to a hard knock. It would not hold power while wearing & the winder made a noise. This is not a difficult repair. I almost didn't give it to them because everyone working there were so dour. I wrote down the problems on a separate paper to be attached to the work order & was told it would take 3-4 weeks. Each time I checked on it after 3 weeks I was treated rudely. After 6 weeks I was called that it was ready. It was not repaired. I was lectured that this watch, that I have been wearing for 43 years, is not designed to hold a charge longer than 6 hours & all autos make noise! JLC's hold power for 40 hours & never make noise. I asked that it be returned to the repairer (somewhere near Atlanta) & was told that it would be sent back through USPS insured mail (The first time it was batched with other watches & shipped when convenient). My integrity was questioned, but worse my knowledge of watches was questioned. Instead of shipping the next Monday, they put it on a auto watch winder, which forced it to wind though the watch was broken. This may have caused additional harm. Again I was told that I was wrong. I'm a fool for entrusting my watch with people who do not know timepieces & seem to want to be as unfriendly as possible.
I have let them work on several things for me! They have repaired my earrings that I received when I was 16. They also have done a lot of engraving for me and even made a gold necklace for me! Evertime I have been there they have been friendly and what matters most is the fact that they were reasonable and totally understood my vision. If I ever need anything jewelry wise they are the only jeweler I trust!
Curtious and very helpful in helping me choose the right diamond.
My wife and I have used Allen's to size a few rings and been very happy with the results and the service.
Also felt secure in leaving my jewelry to be correctly appraised.
The only jeweler I found in this surrounding area that is GIA approved.
I recently had a ring sized, by James, at Allen's Jewelers. I had trouble getting my ring on and off over my knuckle, it fit the lower part of my finger great, and I was really apprehensive about resizing. James showed me how he could resize the ring to go over my knuckle, and still fit the lower part of my finger without the ring spinning around. I am very pleased with the workmanship and how my ring fits now! Thank you, James!
We recently had them repair a ring that we had taken elsewhere to be re-sized. We had them replace half the shank. The difference between what we brought them and what they returned to us was astounding. We could not be more pleased with the results. The fellow up the road may have been cheaper, but for quality results, Allen's is well worth the additional money.
Allen S Jewelers is a US Jewelry Store based in Albany, Georgia. Allen S Jewelers is located at 1155 Dawson Rd, Albany, GA 31707, USA.
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