We later decided to try to get our money back. The individual I spoke with on the phone was disrespectful and belligerent. When I went to the store initially questioning him on his behavior things were no better.
It Rocks
My wife recently had a ring sized upward here. It was a horrid experience. Where the portion inserted met with the original ring, a poor buffing job left a rough area. There is a slight budge at the same area. Near hear is a slightly thin area made obvious by budge. The shank appears to be out of round, this may or may not be an illusion due the last two defects mentioned. The portion added to increase the size is not quite plumb with the original.
Took my engagement ring to them to reinforce the gold and shape the ring due to it's shape was bent. He said he could do what i asked. Horable horable job. He did not even have the never to come talk with me. He is a rat. DON'T USE THEM !! JOHN ROSS WOULD ROLL OVER IN HIS GRAVE TO KNOW WHO HAD HIS NAME DID THAT KIND OF A MESS! AND HE CHARED ME $150.
The ring was taken back. The jeweler did some work to smooth it out leaving the other defects intact. We initially decided to take our lumps and move on.
The ring is currently at another jeweler for repair.
John Ross Jewelers is a US Jewelry Store based in Albany, Georgia. John Ross Jewelers is located at 2416 Dawson Rd # 5, Albany, GA 31707, USA.
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